Deviation Station™ Privacy Policy

DEVIATION STATION PRIVACY POLICY

Effective Date: 09/24/2025

Last Updated: 09/26/2025

OVERVIEW

Controlled Environmental Custodians LLC (“Deviation Station,” “we,” “us”) is committed to protecting the privacy and security of your compliance reporting data.

WHAT INFORMATION WE COLLECT

Facility identification and contact information
Deviation reports, photos, and incident descriptions
User authentication data (passphrases, timestamps)
System usage logs and audit trail data

HOW WE USE YOUR INFORMATION

Process deviation reports and generate compliance summaries
Provide professional analysis through our qualified team
Maintain audit trails required for FDA compliance
Communicate with designated facility QA personnel
Improve our compliance reporting services

DATA SECURITY & PROTECTION

256-bit SSL encryption during transmission
Secure, encrypted storage on compliance-grade servers
Access limited to trained compliance analysts only
Regular security audits and monitoring
FDA 21 CFR Part 11 compliant data handling

WHO WE SHARE INFORMATION WITH

Your designated facility QA/compliance team ONLY
Our trained analysts for report processing
Legal authorities if required by law
No third-party marketing or data sales EVER

ANONYMOUS REPORTING

When you select anonymous reporting, your identity is protected
Reports processed without personal identifiers
Summaries delivered without revealing reporter identity
Optional anonymous feedback collection

DATA RETENTION

Deviation reports retained per FDA record-keeping requirements
Audit trail data maintained for compliance purposes
You may request data deletion after regulatory retention periods
Account data deleted upon service termination

YOUR RIGHTS

Access your submitted reports
Request corrections to inaccurate data
Opt-out of non-essential communications
Request account deletion (subject to regulatory requirements)

COMPLIANCE STANDARDS

FDA 21 CFR Part 11 (Electronic Records)
ISO 13485 (Quality Management Systems)
SOX compliance for data integrity
Industry-standard cybersecurity practices

CONTACT INFORMATION

Privacy Officer: admin@controlledenvironmentalcustodians.com

Data Protection Questions: admin@controlledenvironmentalcustodians.com

General Support: admin@controlledenvironmentalcustodians.com

Phone: 901 446-8412

Address:

Controlled Environmental Custodians LLC

6584 Poplar Avenue Floor 2

Memphis, Tn 38138

UPDATES TO THIS POLICY

We may update this privacy policy to reflect changes in our practices or legal requirements. Material changes will be communicated to active users.

For questions about this privacy policy or our data practices, contact our Privacy Officer at admin@controlledenvironmentalcustodians.com